Refund Policy

Effective Date: 03.03.2025

At EduNordic ("Company," "we," "our," or "us"), we strive to provide high-quality educational services. We understand that circumstances may arise where you may need a refund. This Refund Policy outlines the conditions under which refunds may be granted.

1. Eligibility for Refunds

Refunds are considered under the following conditions:

If the service purchased is not delivered as described.
If there is a technical issue on our end that prevents access to the service.
If a cancellation request is submitted within the specified refund period.
If duplicate payments are made due to a system error.

Refunds are not provided for:

Change of mind after purchase.
Partial usage of a service.
Failure to meet personal expectations without a service error.
Incomplete service due to user-related technical issues.

2. Refund Request Process

To request a refund, follow these steps:

a) Submit a written request via email to info@edunordic.com within 14 days of purchase.

b) Provide relevant details, including proof of purchase and reason for the refund request.

c) Our support team will review the request and respond within [Insert Response Time] business days.

3. Processing of Refunds

Approved refunds will be processed to the original payment method within 10-12 business days.
Refund amounts may be subject to transaction fees or deductions where applicable.
We are not responsible for delays caused by payment providers or financial institutions.

4. Cancellations

If you wish to cancel a service, you must do so within the refund eligibility period. After this period, cancellations will not be eligible for a refund.

5. Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time. Any updates will be posted on this page, and continued use of our services constitutes acceptance of the revised policy.

Contact Information
For any questions regarding this Refund Policy, please contact us at:
info@edunordic.com